Effective Date: January 1, 2025
Last Updated: April 5, 2025
At IHTIRAF Consulting and Technical Support LLC (“IHTIRAF”, “we”, “our”, or “us”), your privacy is important to us. We are committed to protecting your personal data and ensuring that your rights are respected under both the General Data Protection Regulation (GDPR) and Jordan’s Personal Data Protection Law No. (24) of 2023 (PDPL). This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, communicate with us, or use our services.
When you visit our website or get in touch with us, we may collect personal data such as your name, email address, phone number, and any message you provide via our contact forms. Additionally, we automatically collect technical information, such as your IP address, browser type, and how you interact with our website through cookies and tracking technologies. We do not collect any sensitive personal data (e.g. health, ID numbers, or financial data) through our website.
We collect and use your data for several reasons. Primarily, we use it to respond to your inquiries, provide services, improve user experience, and understand how visitors engage with our website. If you choose to subscribe to updates in the future, we may use your contact information to send occasional newsletters or service-related announcements, but only if you have given your explicit consent.
Our legal basis for processing your personal data depends on the context in which it is collected. In most cases, we rely on your consent, especially for cookies and marketing. We also process data when necessary for legitimate interests such as improving our site or service delivery, or when entering into or fulfilling a contractual agreement. Where legally required, we may process your data to comply with our obligations.
As a data subject under both GDPR and PDPL, you have several rights. You have the right to access your personal data, to request that it be corrected or deleted, and to object to or restrict its processing. You may also withdraw your consent at any time. In accordance with PDPL, you are entitled to be notified of any breach that compromises your personal data. To exercise any of these rights, you may contact us at info@ihtiraf.co, and we will respond promptly.
Our website uses cookies and similar technologies to enhance functionality, monitor usage, and improve our content. Cookies may be stored on your device when you visit our site. You can control and manage cookies through your browser settings or through our cookie banner, which allows you to accept or decline them.
We use third-party service providers to help us operate our website and manage client relationships. These include Microsoft (for email communication and hosting) and NuMetric CRM (for managing client interactions). These service providers have access to data only to the extent necessary to perform tasks on our behalf and are contractually obligated to protect your data in compliance with GDPR and PDPL.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the purpose has been satisfied or you request deletion, we will securely erase or anonymize your data, unless we are legally required to retain it.
We take data security seriously and use a combination of technical, organizational, and procedural safeguards to protect your data against unauthorized access, loss, misuse, or alteration. This includes encryption, restricted access, and secure storage. In case of a serious data breach, we will notify affected individuals within 24 hours and the relevant authority (the Data Protection Unit under the Ministry of Digital Economy and Entrepreneurship) within 72 hours, in accordance with PDPL.
In compliance with Article 11 of Jordan’s PDPL, we will designate a Data Protection Officer (DPO) to oversee our data processing activities, especially as we handle international data transfers and use third-party platforms. Until then, any data privacy inquiries or concerns can be addressed to info@ihtiraf.co.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. Any significant updates will be posted clearly on our website, and we encourage you to review this policy periodically to stay informed.
If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your data, please contact us at:
IHTIRAF Consulting and Technical Support LLC
📧 info@ihtiraf.co
